Customer Services

COMMENCEMENT OF SECTION 30 OF THE TEACHING COUNCIL ACT, 2001

Please Note: Under section 30 of the Teaching Council Act 2001 teachers employed in recognised schools must be registered with the Teaching Council in order to be paid from public monies by the Department of Education and Skills or a VEC.

The Minister recently announced that section 30 will commence on 1 November 2013. Once section 30 is commenced, the Department of Education and Skills and VECs will be prohibited by law from paying unregistered people employed in teaching positions in schools except in very exceptional circumstances and for very short time periods.

The Department will, through a number of communications, be publicising requirements in relation to pay and registration over the coming weeks and months in order to ensure that teachers are aware of these requirements. People who are working as teachers in recognised schools, but who are not currently registered with the Teaching Council, will be advised to apply immediately to the Council for registration.

circular_0025-2013_-_requirement_for_teachers_in_recognised_schools_to_register_with_the_teaching_council.pdf

For further information, please visit "Section 30 Information" on www.teachingcouncil.ie

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Customer Services

Customer Services

If you feel that you have been unfairly treated by this Committee, you should in the first instance, submit your complaint to this office.

The contact details for the South Tipperary VEC Ombudsman Liaison Officer are as follows:

Ms. Teresa Ryan,
Ombudsman Liaison Officer,
South Tipperary VEC,
Western Road,
Clonmel,
Co. Tipperary.

Tel: 052-6121067
Fax: 052-6125951
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website: www.tippsouthvec.ie

In the unlikely event that you are not satisfied with the outcome of our decision regarding your complaint, it is open to you to contact the Office of the Ombudsman. By law, the Ombudsman can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in your dealings with us. The Ombudsman provides an impartial, independent and free dispute resolution service.

The contact details for the Office of the Ombudsman are as follows:

Office of the Ombudsman
18 Lower Leeson Street
Dublin 2
Tel: Lo-call 1890 22 30 30
Tel: 01 639 5600
Fax: 01 639 5674
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website: www.ombudsman.ie

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Customer Services Survey

Please take five minutes to complete our customer services survey to give us feedback on your experience with this Committee. Your feedback will help provide us with ideas on how you think we may be able to improve our customer service.

Please click the following link to take you to the survey.

Thank you in advance for your feedback.

- com/s/r5d3lm7 Customer Service Survey

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Partnership

Partnership is an active relationship between management and staff based on a shared interest to improve the quality and efficiency of our education service through the core values; teamwork, leadership, customer centred, participation and co-operation.

The Purpose of Partnership in our VEC is to:

Ensure that the voice of everyone in the organisation is heard
Deliver excellence within the organisation for the benefit of our customers
Create a sense of ownership and pride within the organisation
Inform and consult our staff on matters of importance to them
Promote partnership through our Local Working Group which is made up of an equal number of management and employee representatives

The Core Values of Partnership in our VEC are:

Teamwork
Co-operation
Leadership
Participation
Customer Centered

And are enabled by effective Communications.

Our Local Working Group
Ms. Fionuala McGeever (CEO) This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Mr. Frank Bermingham (APO) This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Ms. Eileen Condon (Adult Education Officer) This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Ms. Mary Roche (Adult Literacy Organiser) This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Ms. Nuala Fraher (Grade VI- HQ) This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Ms. Ann Marie Moroney (Grade V- HQ) This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Ms. Valerie Kiely (Grade IV - HQ) This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Ms. Teresa Ryan (Grade IV - HQ) This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Achievements of our Local Working Group